Shipping Policy
Last Updated: July 14, 2026
At Modern Wall & Decor, we are committed to providing a smooth, reliable, and transparent shipping experience from the moment your order is placed to the moment it arrives.
Shipping Availability
We currently ship within the United States only.
Processing Times
Orders are typically processed within 1 to 2 business days, excluding weekends and holidays.
Orders placed after business hours, on weekends, or during holidays will be processed on the next business day.
Delivery Times
Once shipped, most orders arrive within 4 to 6 business days, depending on destination and carrier conditions.
Estimated total delivery time is typically 5 to 8 business days from the date of purchase.
Please note that shipping times may vary during holidays, severe weather, or carrier delays outside of our control.
Shipping Costs
We offer free standard shipping on all orders within the United States.
Carriers
Orders may be shipped through trusted delivery partners, including UPS and FedEx.
Tracking Information
Once your order ships, tracking details will be sent so you can follow your delivery in real time.
Delivery Issues
If your package arrives damaged, incorrect, or appears lost in transit, please contact our support team within 48 hours of delivery with your order number and photos when applicable.
We will work quickly to assist and help resolve the issue.
Address Changes & Order Updates
If you need to update your shipping address or modify your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.
Contact
For questions regarding shipping or your order, please contact our customer support team.
We're here to help.
Email: sheila@modernwallanddecor.com
Phone: +1 (801) 529-5730
Business Address: 4452 N La Ringhiera Dr, Lehi, UT 84048
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM (MST)
We typically respond within 24–48 business hours.